Help

FAQ, the IT team, and account recovery guides.

• Frequently Asked Questions

  Answers to common questions about Microsoft 365 for Rotary District 9660 members.
• Meet the IT Team

  The Rotary District 9660 IT team is here to help you get the most out of Microsoft 365. Whether you are setting up your account for the first time or running into a problem, we are happy to help - just send us an email.
• Changed or Lost Your Phone?

  How to update your MFA when you have a new phone or no longer have access to your old one.
• Forgot Your Password?

  You may be able to reset your own password without contacting IT, using Microsoft's Self-Service Password Reset.
• Managing Admin Access in Your Club's Microsoft 365

  How to invite the District IT team to help with your club's Microsoft 365, and how to add your own members as admins.
• Setting Up Microsoft 365 for Your Club

  A step-by-step guide for Rotary clubs to get their own Microsoft 365 tenant through the nonprofit donation program.
• Security, Auditing, and Confidentiality

  How the district's Microsoft 365 system is secured, what is recorded, who can see what, and how the IT team handles your information when you ask for support.