Rotary District 9660 IT Help Portal
FAQ Meet the Team

Getting Started

Getting Started Sign in, set your password, and set up MFA.

Microsoft 365

Microsoft Teams Meetings, chats, channels, and file sharing. Outlook Email, shared inboxes, and contacts. SharePoint Shared files, documents, and committee sites. OneDrive Your personal cloud file storage. Calendar Schedule meetings and manage events.

For clubs

For Clubs Set up and secure your club's own Microsoft 365 tenant.

District Systems

DACdb District and club database for member records and reporting. Tools Document signing and the compliance register lookup.

Online Forms

Online Forms Every district form you can fill in online.

Youth Exchange

Youth Exchange Program Guides for students, host parents, Club Counsellors, YEOs and the YEP Committee, plus the YEP portal, SOP and training.

Public Image

Canva Design posters, social tiles, and branded materials. Public Image Club website and social media audits.

Training Videos

Training Videos Recordings, slides and handouts from the district webinar series.
FAQ Answers to common questions. Meet the Team Who's behind the help portal. Request Support Can't find what you need? Get in touch.

Finding Lists

Registers, trackers and sign-up sheets live in lists, not the document library. Here is how to reach them.

Documents are not the only thing on a site

Most people use a SharePoint site for one thing: the Documents library, where files are stored. But district sites also hold lists, and lists are where a lot of the district's working information actually lives.

A list is a table rather than a folder. Instead of holding files, it holds rows. Some examples from around the district:

Lists are used instead of a spreadsheet because several people can work in one at the same time without creating rival copies, and because forms and reports elsewhere in the district can read from them directly.

Finding lists on a site

Every district site now carries a Lists link in its navigation. On most sites this is down the left-hand side, under Home, Documents and Notebook.

Clicking Lists opens the Site contents page. This shows everything that lives on the site: the lists, the document libraries, and a few items SharePoint creates for its own purposes (Site Pages, Style Library, Form Templates). The lists are the ones with a table-style icon.

If you cannot see the Lists link

  1. Check you are looking at the site itself, not at a document library opened from OneDrive or Teams. Lists do not appear in the OneDrive sync folder on your computer, because they are not files.
  2. Try the address directly. Add /_layouts/15/viewlsts.aspx to the end of the site address. For example: https://rotaryd9660.sharepoint.com/sites/IT/_layouts/15/viewlsts.aspx
  3. On a few sites the navigation runs across the top rather than down the left. Look along the top bar instead.
  4. If it is still missing, email support@rotary9660.org.au and say which site.

Lists do not sync to your computer

This catches people out. When you sync a SharePoint site to your computer, only the document libraries come across. Lists stay online.

That is not a fault, and there is nothing to fix. Open lists in the browser, or through the Microsoft Lists app if you use one.

Who can see what

A list carries its own permissions, which are not always the same as the document library on the same site. It is perfectly normal to be able to open a site's Documents library but not one of its lists, particularly on Youth Protection, where the Compliance Register is deliberately restricted.

If you have just been added to a committee and a list refuses to open, or opens but hides the New and Edit buttons, sign out of Microsoft 365 completely and sign back in before reporting a problem. SharePoint caches your group memberships in your sign-in for up to about an hour, so a brand new permission often will not take effect until you sign in afresh.

Need help

Email district IT support at support@rotary9660.org.au. The shared inbox is monitored, so please use it rather than emailing team members directly.